Shipping and Delivery
1. Introduction
Welcome to Strapins. By purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our products or services.
2. Definitions
- "Product" refers to Strapins.
- "Customer" refers to the purchaser of the product.
- "Website" refers to the Strapins website.
3. Product Use
Our products are designed to enhance your riding experience by eliminating gaps and reducing discomfort. However, the use of Strapins is at your own risk. We are not responsible for any injury, loss, or damage resulting from improper use.
4. Orders and Payments
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason. Payment must be made in full at the time of order placement.
5. Shipping and Delivery
We aim to ship products within 1-2 business days of receiving your order. Delivery times may vary depending on your location. We are not responsible for delays caused by external factors, such as shipping carrier delays or customs processing.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return the product within 10 days of delivery for a refund, provided the product is unused and in its original packaging. Return shipping costs are the responsibility of the customer.
7. Warranty
Strapins products are covered by a limited warranty against defects in materials and workmanship for 24 months from the date of purchase. This warranty does not cover normal wear and tear, misuse, or unauthorized modifications.
8. Limitation of Liability
Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
9. Intellectual Property
All content on our website, including images, text, and product designs, is the property of Strapins and is protected by copyright and trademark laws. Unauthorized use of our intellectual property is prohibited.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms will be resolved in the courts of Australia.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our products or services constitutes acceptance of the revised terms.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@strapins.com